Hotline number 1362 opens to report domestic violence

The Centre for Consulting on the Protection of Women and Children has launched a telephone hotline (1362) to give advice on women's and children's rights as well as how to deal with domestic violence.
The hotline will be open from Mondays to Fridays (8am-4pm) and is free of charge (the cost of the service will be borne by Beeline, Lao Telecom, ETL and Unitel).
An official opening ceremony for the service on Friday was attended by Vice President of the Lao Women's Union Ms Khamchan Phomsengsavanh and President of the National Committee for Women's Advancement Promotion Ms Khempheng Pholsena.
“As we know, women and children who suffer from violence often don't have the courage to talk about it and keep their problems secret,” Ms Khamchan said.
Violence against women and children usually goes unreported, and most people consider it to be normal and a private family matter.
The hotline will encourage victims to talk about their problems and will lend a public face to the issue so that people can see improvements taking place. It is hoped members of the public will use the hotline to report any incidence of violence in their communities.
The launch of the service is in line with government policy to draw attention to gender equality, the elimination of all forms of discrimination against women, and violence against women.
These concerns are clearly reflected in the Constitution, laws, strategies and policies.
Between January and October this year, about 36,000 people have telephoned or visited the centre.
The figures show that the centre and the government are actively involved in providing information about family problems and violence against women and children.
Ms Khamchan said the hotline will play an important role in e ncouraging women and children, or their families, who experience violence to call for advice and seek justice, so their rights can be respected and upheld.
By Ounkham Pimmata
(Latest Update November 29, 2011)
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